If you need to request a refund for a hotel booking, it’s best to contact the customer support team for the booking platform you used. In this case, you mentioned a contact number. Here are the steps you can follow:
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Gather Your Information: Have your booking details ready, including the reservation number, hotel name, and dates of stay.
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Contact Customer Support: Call the provided customer support number (O6290-348/172 or 6290_348_172) to speak with an agent about your situation.
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Explain Your Issue: Clearly explain the reason for your refund request, whether it was a wrong transaction or another issue.
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Follow Their Instructions: The customer support team will guide you through the refund process and inform you of any necessary steps or documentation needed.
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Keep Records: Make sure to keep a record of your communication and any confirmation numbers for your refund request.
If you booked through a third-party site or directly with the hotel, be sure to check their specific cancellation policy, as that may also affect your refund eligibility.
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