Question

Which of the following steps in the troubleshooting process involves you writing down or logging the issues that occurred and how they were solved as well as providing suggestions on how to prevent them in the future?(1 point)
Responses

create a plan
create a plan

test theory
test theory

document findings
document findings

call the client

Answer 1

The step in the troubleshooting process that involves writing down or logging the issues that occurred and how they were solved, as well as providing suggestions on how to prevent them in the future, is **document findings**.