Misty's actions are an example of Social Complaining. This behavior involves voicing dissatisfaction or complaints about a product or service on social media or online platforms.
Misty was unhappy when her new table arrived damaged. She went online to complain to the company and posted images of her damaged table in reviews on the company’s website. These actions are an example of which social media behavior?
Responses
Social Complaining
Social Complaining
Customer Experience
Customer Experience
Customer Interaction
Customer Interaction
Social Monitoring
1 answer