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Question 20 (1 point)
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When should a salesperson ideally determine a customer's needs in the selling process?
Question 20 options:
During the prospecting stage
After approaching the customer
During the product presentation
After closing the sale
Page 20 of 31
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1 answer
The ideal time for a salesperson to determine a customer's needs in the selling process is:
After approaching the customer.
This stage allows the salesperson to engage with the customer, ask questions, and understand their specific needs and preferences before moving on to product presentations or closing the sale.
