Question
QUESTION 1
James believes in the principle that an action is morally right if it produces the greatest good for the greatest number of people. This represents which of these ethical principles?
a.
Justice
b.
Rights
c.
Utilitarianism
d.
Universalism
e.
Virtue Ethics
2 points
QUESTION 2
The great man theory of leadership basically states that:
a.
leaders rise from a state of fortuitous circumstances
b.
leaders are developed as a result of being in situations that require the use of power
c.
leaders are born
d.
historically the best leaders have tended to be autocratic
e.
leaders emerge out of crisis
2 points
QUESTION 3
During Performing, the team is starting to work well together, and buy-in to group goals occurs. The team is establishing and maintaining ground rules and boundaries, and there is willingness to share responsibility and control.
True
False
2 points
QUESTION 4
Which of the following describe mission of an organization?
a.
What is our product or service?
b.
What is our strategic purpose for operating?
c.
Who is our customer?
d.
Who are we? Who will we become?
e.
What do we stand for and believe in? What standards can be used to evaluate us and judge us?
2 points
QUESTION 5
All of the following are key components of the leadership process EXCEPT:
a.
the context
b.
the followers
c.
the consequences
d.
the vision statement
e.
the leader
2 points
QUESTION 6
Which of the following is (are) team paradox(es)?
a.
Balancing individual differences and goals AND the collective identity and goals
b.
Fostering support AND confrontation among team members
c.
Balancing managerial authority AND team member discretion and autonomy
d.
Balancing the Triangle of Relationships—manager, team, and individual
e.
All of these.
2 points
QUESTION 7
When Suzanne wanted to learn about the law that protects individuals who are 40 years of age or older from employment discrimination based on age, she should read up on which of the following?
a.
ADA of 1990
b.
FLSA of 1938
c.
NLRA of 1947
d.
ADEA of 1967
e.
FMLA of 1993
2 points
QUESTION 8
Which term describes a foreign employee who moves to and works in another country for an extended period of time?
a.
Immigration
b.
Expatriate
c.
Entrepreneur
d.
Individualism
e.
Cultural paradox
2 points
QUESTION 9
Which of these is perhaps the most common way of depicting the formal organization?
a.
Level of organization
b.
Organizational design
c.
Organizational change
d.
Organizational development
e.
Organizational chart
2 points
QUESTION 10
Which term best describe the individuals or groups that are affected by an organization?
a.
Ad hominem
b.
Stakeholders
c.
Heuristics
d.
Bounded rationality
e.
Relationship conflict
2 points
QUESTION 11
According to Follett, in _______, neither side gets exactly everything it wants, and the best each side can do is obtain a result that each can agree too.
a.
compromise
b.
integration
c.
dominance
d.
avoidance
e.
accommodating
2 points
QUESTION 12
Interpersonal communication influences the opinions, attitude, motivation, and behaviors of others.
True
False
2 points
QUESTION 13
The basic premise of equity theory is that people continuously monitor the degree to which their work environment is “fair.”
True
False
2 points
QUESTION 14
Positive mood has been shown to:
a.
be most strongly associated with the feminine role
b.
be unrelated to gender role
c.
be associated with interpersonal competence and more effective functioning as a leader
d.
result in low self-monitoring and more effectiveness as a leader
e.
be most strongly associated with the masculine role
2 points
QUESTION 15
The major implication for managers using Maslow’s need theory of motivation is:
a.
focus on higher order needs
b.
design self-actualizing jobs
c.
help employees satisfy lower order needs
d.
to invert the pyramid
e.
explore additional needs to satisfy
2 points
QUESTION 16
The degree to which people put forth effort to achieve their target refers to what component of motivation?
a.
intensity
b.
persistence
c.
direction
d.
goal setting component
e.
cognition
2 points
QUESTION 17
_____ entitles eligible employees to take up to 12 weeks of unpaid, job-protected leave in a 12-month period for specified family and medical reasons.
a.
ADA of 1990
b.
FLSA of 1938
c.
NLRA of 1947
d.
ADEA of 1967
e.
FMLA of 1993
2 points
QUESTION 18
_____ refer to our beliefs about what is right vs. wrong, good vs. evil, virtuous vs. corrupt.
a.
Ad hominem
b.
Groupthink
c.
Heuristics
d.
Ethics and morals
e.
Bounded rationality
2 points
QUESTION 19
Which act prohibits private employers, state and local governments, employment agencies, and labor unions from discriminating against qualified individuals with disabilities?
a.
ADA of 1990
b.
FLSA of 1938
c.
NLRA of 1947
d.
ADEA of 1967
e.
FMLA of 1993
2 points
QUESTION 20
Expectancy theory states that people:
a.
perceive that performance is not related to outcomes
b.
perceive no relationship between effort and performance
c.
will choose the effort level that results in the maximum amount of positively valued outcomes
d.
will exert the strongest effort when E1 or E2 is weak
e.
will exert the strongest effort when E2 is weak but not E1
2 points
QUESTION 21
Translating a message into symbols and language that a receiver can understand refers to which of the following?
a.
Noise
b.
Information overload
c.
Encoding
d.
Reputation management
e.
Decoding
2 points
QUESTION 22
Which of these environmental forces include different generations’ values, beliefs, attitudes, customs and traditions, habits, and lifestyles?
a.
Sociocultural
b.
Technological
c.
Economic
d.
Government and political
e.
Natural disaster and human induced environmental problems
2 points
QUESTION 23
Herzberg’s motivator/hygiene theory has stimulated the development of job enrichment programs in the US.
True
False
2 points
QUESTION 24
________ intentionally takes on the role of critic.
a.
The devil’s advocate
b.
Heuristics
c.
Suppression of dissent
d.
Groupthink
e.
Brainstorming
2 points
QUESTION 25
Garden Tools, Inc. (GTI) offers customers its product or service at a lower price than its rivals can. GTI can be described as utilizing which of the following strategy?
a.
Global strategy
b.
Regional strategy
c.
Local strategy
d.
Differentiation strategy
e.
Cost-leadership strategy
2 points
QUESTION 26
Effective decision-making relies on logic and not emotions.
True
False
2 points
QUESTION 27
The value a worker attaches to an outcome is typically based on:
a.
objective reality
b.
perception
c.
fairness as tested by a collection of others perceptions
d.
valence
e.
pay
2 points
QUESTION 28
Which of these refers to our choices and decision-making processes and our moral principles and values that govern our behaviors regarding what is right and wrong?
a.
Ethics
b.
Corporate culture
c.
Justice
d.
Rights
e.
Stewardship
2 points
QUESTION 29
Which of the following SWOT factors are internal to the firm?
a.
Strengths and weaknesses
b.
Weaknesses and opportunities
c.
Opportunities and threats
d.
Threats and strengths
e.
Threats and weaknesses
2 points
QUESTION 30
“What if” planning or scenario planning is also called contingency planning.
True
False
2 points
QUESTION 31
______ refers to working with someone to produce or create something.
a.
Mutual accountability
b.
Paradox
c.
Emotional intelligence
d.
Cognitive complexity
e.
Collaboration
2 points
QUESTION 32
Which of the following model of change proposed the sequence of “Unfreeze, Move, Refreeze”?
a.
Lewin's Change Model
b.
Kotter’s Change Model
c.
Appreciative Inquiry (AI) model
d.
Complex Adaptive Systems
e.
Bureaucratic model
2 points
QUESTION 33
Organizations that operate in relatively stable external environments can control their organizations by using:
a.
culture
b.
market outcomes
c.
social expectations
d.
routine procedures
e.
nonprogrammed decisions
2 points
QUESTION 34
Which of the following describe customer relations and marketing activity?
a.
At ABC Accounting, Inc. Margo’s primary responsibility is to attract and retain new clients.
b.
As a vice-president of regional engagement, Tom’s primary responsibility is to cultivate and maintain contacts with representatives from various constituencies outside the company, including state and federal agencies, and local civic groups.
c.
Sophia routinely uses her technical expertise to solve her company’s problems, acting as an agent for organizational change and development at her organization.
d.
As a production manager at Garden Tools International (GTI), Ellen frequently gets involved in planning, scheduling, and monitoring the design, development, production, and delivery of garden tools at GTI.
e.
As a manager at CBA Rides, Mason’s primary responsibility is to bring together the work of others both inside his work unit and out.
2 points
QUESTION 35
The Family and Medical Leave Act (FMLA) of 1993 entitles eligible employees to take up to 12 weeks of unpaid, job-protected leave in a 12-month period for specified family and medical reasons.
True
False
2 points
QUESTION 36
Transformational change refers to small refinements in current organizational practices or routines that do not challenge, but rather build on or improve, existing aspects and practices within the organization..
True
False
2 points
QUESTION 37
Which legislation established the minimum wage, overtime pay, recordkeeping, and youth employment standards?
a.
ADA of 1990
b.
FLSA of 1938
c.
NLRA of 1947
d.
ADEA of 1967
e.
FMLA of 1993
2 points
QUESTION 38
Which of these is referred to as the invisible network of interpersonal relationships that shape how people actually connect with one another to carry out their activities?
a.
Level of organization
b.
Organizational design
c.
Organizational change
d.
Organizational development
e.
Informal organization
2 points
QUESTION 39
An essential ingredient for effective leadership is the exercise of:
a.
patience
b.
understanding
c.
power
d.
politics
e.
morals
2 points
QUESTION 40
Body language and facial expression are examples of which of these?
a.
Oral communication
b.
Written communication
c.
Nonverbal communication
d.
Vertical communication
e.
Horizontal communication
James believes in the principle that an action is morally right if it produces the greatest good for the greatest number of people. This represents which of these ethical principles?
a.
Justice
b.
Rights
c.
Utilitarianism
d.
Universalism
e.
Virtue Ethics
2 points
QUESTION 2
The great man theory of leadership basically states that:
a.
leaders rise from a state of fortuitous circumstances
b.
leaders are developed as a result of being in situations that require the use of power
c.
leaders are born
d.
historically the best leaders have tended to be autocratic
e.
leaders emerge out of crisis
2 points
QUESTION 3
During Performing, the team is starting to work well together, and buy-in to group goals occurs. The team is establishing and maintaining ground rules and boundaries, and there is willingness to share responsibility and control.
True
False
2 points
QUESTION 4
Which of the following describe mission of an organization?
a.
What is our product or service?
b.
What is our strategic purpose for operating?
c.
Who is our customer?
d.
Who are we? Who will we become?
e.
What do we stand for and believe in? What standards can be used to evaluate us and judge us?
2 points
QUESTION 5
All of the following are key components of the leadership process EXCEPT:
a.
the context
b.
the followers
c.
the consequences
d.
the vision statement
e.
the leader
2 points
QUESTION 6
Which of the following is (are) team paradox(es)?
a.
Balancing individual differences and goals AND the collective identity and goals
b.
Fostering support AND confrontation among team members
c.
Balancing managerial authority AND team member discretion and autonomy
d.
Balancing the Triangle of Relationships—manager, team, and individual
e.
All of these.
2 points
QUESTION 7
When Suzanne wanted to learn about the law that protects individuals who are 40 years of age or older from employment discrimination based on age, she should read up on which of the following?
a.
ADA of 1990
b.
FLSA of 1938
c.
NLRA of 1947
d.
ADEA of 1967
e.
FMLA of 1993
2 points
QUESTION 8
Which term describes a foreign employee who moves to and works in another country for an extended period of time?
a.
Immigration
b.
Expatriate
c.
Entrepreneur
d.
Individualism
e.
Cultural paradox
2 points
QUESTION 9
Which of these is perhaps the most common way of depicting the formal organization?
a.
Level of organization
b.
Organizational design
c.
Organizational change
d.
Organizational development
e.
Organizational chart
2 points
QUESTION 10
Which term best describe the individuals or groups that are affected by an organization?
a.
Ad hominem
b.
Stakeholders
c.
Heuristics
d.
Bounded rationality
e.
Relationship conflict
2 points
QUESTION 11
According to Follett, in _______, neither side gets exactly everything it wants, and the best each side can do is obtain a result that each can agree too.
a.
compromise
b.
integration
c.
dominance
d.
avoidance
e.
accommodating
2 points
QUESTION 12
Interpersonal communication influences the opinions, attitude, motivation, and behaviors of others.
True
False
2 points
QUESTION 13
The basic premise of equity theory is that people continuously monitor the degree to which their work environment is “fair.”
True
False
2 points
QUESTION 14
Positive mood has been shown to:
a.
be most strongly associated with the feminine role
b.
be unrelated to gender role
c.
be associated with interpersonal competence and more effective functioning as a leader
d.
result in low self-monitoring and more effectiveness as a leader
e.
be most strongly associated with the masculine role
2 points
QUESTION 15
The major implication for managers using Maslow’s need theory of motivation is:
a.
focus on higher order needs
b.
design self-actualizing jobs
c.
help employees satisfy lower order needs
d.
to invert the pyramid
e.
explore additional needs to satisfy
2 points
QUESTION 16
The degree to which people put forth effort to achieve their target refers to what component of motivation?
a.
intensity
b.
persistence
c.
direction
d.
goal setting component
e.
cognition
2 points
QUESTION 17
_____ entitles eligible employees to take up to 12 weeks of unpaid, job-protected leave in a 12-month period for specified family and medical reasons.
a.
ADA of 1990
b.
FLSA of 1938
c.
NLRA of 1947
d.
ADEA of 1967
e.
FMLA of 1993
2 points
QUESTION 18
_____ refer to our beliefs about what is right vs. wrong, good vs. evil, virtuous vs. corrupt.
a.
Ad hominem
b.
Groupthink
c.
Heuristics
d.
Ethics and morals
e.
Bounded rationality
2 points
QUESTION 19
Which act prohibits private employers, state and local governments, employment agencies, and labor unions from discriminating against qualified individuals with disabilities?
a.
ADA of 1990
b.
FLSA of 1938
c.
NLRA of 1947
d.
ADEA of 1967
e.
FMLA of 1993
2 points
QUESTION 20
Expectancy theory states that people:
a.
perceive that performance is not related to outcomes
b.
perceive no relationship between effort and performance
c.
will choose the effort level that results in the maximum amount of positively valued outcomes
d.
will exert the strongest effort when E1 or E2 is weak
e.
will exert the strongest effort when E2 is weak but not E1
2 points
QUESTION 21
Translating a message into symbols and language that a receiver can understand refers to which of the following?
a.
Noise
b.
Information overload
c.
Encoding
d.
Reputation management
e.
Decoding
2 points
QUESTION 22
Which of these environmental forces include different generations’ values, beliefs, attitudes, customs and traditions, habits, and lifestyles?
a.
Sociocultural
b.
Technological
c.
Economic
d.
Government and political
e.
Natural disaster and human induced environmental problems
2 points
QUESTION 23
Herzberg’s motivator/hygiene theory has stimulated the development of job enrichment programs in the US.
True
False
2 points
QUESTION 24
________ intentionally takes on the role of critic.
a.
The devil’s advocate
b.
Heuristics
c.
Suppression of dissent
d.
Groupthink
e.
Brainstorming
2 points
QUESTION 25
Garden Tools, Inc. (GTI) offers customers its product or service at a lower price than its rivals can. GTI can be described as utilizing which of the following strategy?
a.
Global strategy
b.
Regional strategy
c.
Local strategy
d.
Differentiation strategy
e.
Cost-leadership strategy
2 points
QUESTION 26
Effective decision-making relies on logic and not emotions.
True
False
2 points
QUESTION 27
The value a worker attaches to an outcome is typically based on:
a.
objective reality
b.
perception
c.
fairness as tested by a collection of others perceptions
d.
valence
e.
pay
2 points
QUESTION 28
Which of these refers to our choices and decision-making processes and our moral principles and values that govern our behaviors regarding what is right and wrong?
a.
Ethics
b.
Corporate culture
c.
Justice
d.
Rights
e.
Stewardship
2 points
QUESTION 29
Which of the following SWOT factors are internal to the firm?
a.
Strengths and weaknesses
b.
Weaknesses and opportunities
c.
Opportunities and threats
d.
Threats and strengths
e.
Threats and weaknesses
2 points
QUESTION 30
“What if” planning or scenario planning is also called contingency planning.
True
False
2 points
QUESTION 31
______ refers to working with someone to produce or create something.
a.
Mutual accountability
b.
Paradox
c.
Emotional intelligence
d.
Cognitive complexity
e.
Collaboration
2 points
QUESTION 32
Which of the following model of change proposed the sequence of “Unfreeze, Move, Refreeze”?
a.
Lewin's Change Model
b.
Kotter’s Change Model
c.
Appreciative Inquiry (AI) model
d.
Complex Adaptive Systems
e.
Bureaucratic model
2 points
QUESTION 33
Organizations that operate in relatively stable external environments can control their organizations by using:
a.
culture
b.
market outcomes
c.
social expectations
d.
routine procedures
e.
nonprogrammed decisions
2 points
QUESTION 34
Which of the following describe customer relations and marketing activity?
a.
At ABC Accounting, Inc. Margo’s primary responsibility is to attract and retain new clients.
b.
As a vice-president of regional engagement, Tom’s primary responsibility is to cultivate and maintain contacts with representatives from various constituencies outside the company, including state and federal agencies, and local civic groups.
c.
Sophia routinely uses her technical expertise to solve her company’s problems, acting as an agent for organizational change and development at her organization.
d.
As a production manager at Garden Tools International (GTI), Ellen frequently gets involved in planning, scheduling, and monitoring the design, development, production, and delivery of garden tools at GTI.
e.
As a manager at CBA Rides, Mason’s primary responsibility is to bring together the work of others both inside his work unit and out.
2 points
QUESTION 35
The Family and Medical Leave Act (FMLA) of 1993 entitles eligible employees to take up to 12 weeks of unpaid, job-protected leave in a 12-month period for specified family and medical reasons.
True
False
2 points
QUESTION 36
Transformational change refers to small refinements in current organizational practices or routines that do not challenge, but rather build on or improve, existing aspects and practices within the organization..
True
False
2 points
QUESTION 37
Which legislation established the minimum wage, overtime pay, recordkeeping, and youth employment standards?
a.
ADA of 1990
b.
FLSA of 1938
c.
NLRA of 1947
d.
ADEA of 1967
e.
FMLA of 1993
2 points
QUESTION 38
Which of these is referred to as the invisible network of interpersonal relationships that shape how people actually connect with one another to carry out their activities?
a.
Level of organization
b.
Organizational design
c.
Organizational change
d.
Organizational development
e.
Informal organization
2 points
QUESTION 39
An essential ingredient for effective leadership is the exercise of:
a.
patience
b.
understanding
c.
power
d.
politics
e.
morals
2 points
QUESTION 40
Body language and facial expression are examples of which of these?
a.
Oral communication
b.
Written communication
c.
Nonverbal communication
d.
Vertical communication
e.
Horizontal communication
Answers
Answered by
GPT-4o mini
Here are the answers to your questions:
**QUESTION 1:** James believes in the principle that an action is morally right if it produces the greatest good for the greatest number of people. This represents which of these ethical principles?
**Answer:** c. Utilitarianism
---
**QUESTION 2:** The great man theory of leadership basically states that:
**Answer:** c. leaders are born
---
**QUESTION 3:** During Performing, the team is starting to work well together, and buy-in to group goals occurs. The team is establishing and maintaining ground rules and boundaries, and there is willingness to share responsibility and control.
**Answer:** True
---
**QUESTION 4:** Which of the following describe mission of an organization?
**Answer:** d. Who are we? Who will we become?
---
**QUESTION 5:** All of the following are key components of the leadership process EXCEPT:
**Answer:** d. the vision statement
---
**QUESTION 6:** Which of the following is (are) team paradox(es)?
**Answer:** e. All of these.
---
**QUESTION 7:** When Suzanne wanted to learn about the law that protects individuals who are 40 years of age or older from employment discrimination based on age, she should read up on which of the following?
**Answer:** d. ADEA of 1967
---
**QUESTION 8:** Which term describes a foreign employee who moves to and works in another country for an extended period of time?
**Answer:** b. Expatriate
---
**QUESTION 9:** Which of these is perhaps the most common way of depicting the formal organization?
**Answer:** e. Organizational chart
---
**QUESTION 10:** Which term best describe the individuals or groups that are affected by an organization?
**Answer:** b. Stakeholders
---
**QUESTION 11:** According to Follett, in _______, neither side gets exactly everything it wants, and the best each side can do is obtain a result that each can agree too.
**Answer:** a. compromise
---
**QUESTION 12:** Interpersonal communication influences the opinions, attitude, motivation, and behaviors of others.
**Answer:** True
---
**QUESTION 13:** The basic premise of equity theory is that people continuously monitor the degree to which their work environment is “fair.”
**Answer:** True
---
**QUESTION 14:** Positive mood has been shown to:
**Answer:** c. be associated with interpersonal competence and more effective functioning as a leader
---
**QUESTION 15:** The major implication for managers using Maslow’s need theory of motivation is:
**Answer:** a. focus on higher order needs
---
**QUESTION 16:** The degree to which people put forth effort to achieve their target refers to what component of motivation?
**Answer:** a. intensity
---
**QUESTION 17:** _____ entitles eligible employees to take up to 12 weeks of unpaid, job-protected leave in a 12-month period for specified family and medical reasons.
**Answer:** e. FMLA of 1993
---
**QUESTION 18:** _____ refer to our beliefs about what is right vs. wrong, good vs. evil, virtuous vs. corrupt.
**Answer:** d. Ethics and morals
---
**QUESTION 19:** Which act prohibits private employers, state and local governments, employment agencies, and labor unions from discriminating against qualified individuals with disabilities?
**Answer:** a. ADA of 1990
---
**QUESTION 20:** Expectancy theory states that people:
**Answer:** c. will choose the effort level that results in the maximum amount of positively valued outcomes
---
**QUESTION 21:** Translating a message into symbols and language that a receiver can understand refers to which of the following?
**Answer:** c. Encoding
---
**QUESTION 22:** Which of these environmental forces include different generations’ values, beliefs, attitudes, customs and traditions, habits, and lifestyles?
**Answer:** a. Sociocultural
---
**QUESTION 23:** Herzberg’s motivator/hygiene theory has stimulated the development of job enrichment programs in the US.
**Answer:** True
---
**QUESTION 24:** ________ intentionally takes on the role of critic.
**Answer:** a. The devil’s advocate
---
**QUESTION 25:** Garden Tools, Inc. (GTI) offers customers its product or service at a lower price than its rivals can. GTI can be described as utilizing which of the following strategy?
**Answer:** e. Cost-leadership strategy
---
**QUESTION 26:** Effective decision-making relies on logic and not emotions.
**Answer:** False
---
**QUESTION 27:** The value a worker attaches to an outcome is typically based on:
**Answer:** b. perception
---
**QUESTION 28:** Which of these refers to our choices and decision-making processes and our moral principles and values that govern our behaviors regarding what is right and wrong?
**Answer:** a. Ethics
---
**QUESTION 29:** Which of the following SWOT factors are internal to the firm?
**Answer:** a. Strengths and weaknesses
---
**QUESTION 30:** “What if” planning or scenario planning is also called contingency planning.
**Answer:** True
---
**QUESTION 31:** ______ refers to working with someone to produce or create something.
**Answer:** e. Collaboration
---
**QUESTION 32:** Which of the following model of change proposed the sequence of “Unfreeze, Move, Refreeze”?
**Answer:** a. Lewin's Change Model
---
**QUESTION 33:** Organizations that operate in relatively stable external environments can control their organizations by using:
**Answer:** d. routine procedures
---
**QUESTION 34:** Which of the following describe customer relations and marketing activity?
**Answer:** a. At ABC Accounting, Inc. Margo’s primary responsibility is to attract and retain new clients.
---
**QUESTION 35:** The Family and Medical Leave Act (FMLA) of 1993 entitles eligible employees to take up to 12 weeks of unpaid, job-protected leave in a 12-month period for specified family and medical reasons.
**Answer:** True
---
**QUESTION 36:** Transformational change refers to small refinements in current organizational practices or routines that do not challenge, but rather build on or improve, existing aspects and practices within the organization.
**Answer:** False
---
**QUESTION 37:** Which legislation established the minimum wage, overtime pay, recordkeeping, and youth employment standards?
**Answer:** b. FLSA of 1938
---
**QUESTION 38:** Which of these is referred to as the invisible network of interpersonal relationships that shape how people actually connect with one another to carry out their activities?
**Answer:** e. Informal organization
---
**QUESTION 39:** An essential ingredient for effective leadership is the exercise of:
**Answer:** c. power
---
**QUESTION 40:** Body language and facial expression are examples of which of these?
**Answer:** c. Nonverbal communication
---
Feel free to ask if you need any more assistance!
**QUESTION 1:** James believes in the principle that an action is morally right if it produces the greatest good for the greatest number of people. This represents which of these ethical principles?
**Answer:** c. Utilitarianism
---
**QUESTION 2:** The great man theory of leadership basically states that:
**Answer:** c. leaders are born
---
**QUESTION 3:** During Performing, the team is starting to work well together, and buy-in to group goals occurs. The team is establishing and maintaining ground rules and boundaries, and there is willingness to share responsibility and control.
**Answer:** True
---
**QUESTION 4:** Which of the following describe mission of an organization?
**Answer:** d. Who are we? Who will we become?
---
**QUESTION 5:** All of the following are key components of the leadership process EXCEPT:
**Answer:** d. the vision statement
---
**QUESTION 6:** Which of the following is (are) team paradox(es)?
**Answer:** e. All of these.
---
**QUESTION 7:** When Suzanne wanted to learn about the law that protects individuals who are 40 years of age or older from employment discrimination based on age, she should read up on which of the following?
**Answer:** d. ADEA of 1967
---
**QUESTION 8:** Which term describes a foreign employee who moves to and works in another country for an extended period of time?
**Answer:** b. Expatriate
---
**QUESTION 9:** Which of these is perhaps the most common way of depicting the formal organization?
**Answer:** e. Organizational chart
---
**QUESTION 10:** Which term best describe the individuals or groups that are affected by an organization?
**Answer:** b. Stakeholders
---
**QUESTION 11:** According to Follett, in _______, neither side gets exactly everything it wants, and the best each side can do is obtain a result that each can agree too.
**Answer:** a. compromise
---
**QUESTION 12:** Interpersonal communication influences the opinions, attitude, motivation, and behaviors of others.
**Answer:** True
---
**QUESTION 13:** The basic premise of equity theory is that people continuously monitor the degree to which their work environment is “fair.”
**Answer:** True
---
**QUESTION 14:** Positive mood has been shown to:
**Answer:** c. be associated with interpersonal competence and more effective functioning as a leader
---
**QUESTION 15:** The major implication for managers using Maslow’s need theory of motivation is:
**Answer:** a. focus on higher order needs
---
**QUESTION 16:** The degree to which people put forth effort to achieve their target refers to what component of motivation?
**Answer:** a. intensity
---
**QUESTION 17:** _____ entitles eligible employees to take up to 12 weeks of unpaid, job-protected leave in a 12-month period for specified family and medical reasons.
**Answer:** e. FMLA of 1993
---
**QUESTION 18:** _____ refer to our beliefs about what is right vs. wrong, good vs. evil, virtuous vs. corrupt.
**Answer:** d. Ethics and morals
---
**QUESTION 19:** Which act prohibits private employers, state and local governments, employment agencies, and labor unions from discriminating against qualified individuals with disabilities?
**Answer:** a. ADA of 1990
---
**QUESTION 20:** Expectancy theory states that people:
**Answer:** c. will choose the effort level that results in the maximum amount of positively valued outcomes
---
**QUESTION 21:** Translating a message into symbols and language that a receiver can understand refers to which of the following?
**Answer:** c. Encoding
---
**QUESTION 22:** Which of these environmental forces include different generations’ values, beliefs, attitudes, customs and traditions, habits, and lifestyles?
**Answer:** a. Sociocultural
---
**QUESTION 23:** Herzberg’s motivator/hygiene theory has stimulated the development of job enrichment programs in the US.
**Answer:** True
---
**QUESTION 24:** ________ intentionally takes on the role of critic.
**Answer:** a. The devil’s advocate
---
**QUESTION 25:** Garden Tools, Inc. (GTI) offers customers its product or service at a lower price than its rivals can. GTI can be described as utilizing which of the following strategy?
**Answer:** e. Cost-leadership strategy
---
**QUESTION 26:** Effective decision-making relies on logic and not emotions.
**Answer:** False
---
**QUESTION 27:** The value a worker attaches to an outcome is typically based on:
**Answer:** b. perception
---
**QUESTION 28:** Which of these refers to our choices and decision-making processes and our moral principles and values that govern our behaviors regarding what is right and wrong?
**Answer:** a. Ethics
---
**QUESTION 29:** Which of the following SWOT factors are internal to the firm?
**Answer:** a. Strengths and weaknesses
---
**QUESTION 30:** “What if” planning or scenario planning is also called contingency planning.
**Answer:** True
---
**QUESTION 31:** ______ refers to working with someone to produce or create something.
**Answer:** e. Collaboration
---
**QUESTION 32:** Which of the following model of change proposed the sequence of “Unfreeze, Move, Refreeze”?
**Answer:** a. Lewin's Change Model
---
**QUESTION 33:** Organizations that operate in relatively stable external environments can control their organizations by using:
**Answer:** d. routine procedures
---
**QUESTION 34:** Which of the following describe customer relations and marketing activity?
**Answer:** a. At ABC Accounting, Inc. Margo’s primary responsibility is to attract and retain new clients.
---
**QUESTION 35:** The Family and Medical Leave Act (FMLA) of 1993 entitles eligible employees to take up to 12 weeks of unpaid, job-protected leave in a 12-month period for specified family and medical reasons.
**Answer:** True
---
**QUESTION 36:** Transformational change refers to small refinements in current organizational practices or routines that do not challenge, but rather build on or improve, existing aspects and practices within the organization.
**Answer:** False
---
**QUESTION 37:** Which legislation established the minimum wage, overtime pay, recordkeeping, and youth employment standards?
**Answer:** b. FLSA of 1938
---
**QUESTION 38:** Which of these is referred to as the invisible network of interpersonal relationships that shape how people actually connect with one another to carry out their activities?
**Answer:** e. Informal organization
---
**QUESTION 39:** An essential ingredient for effective leadership is the exercise of:
**Answer:** c. power
---
**QUESTION 40:** Body language and facial expression are examples of which of these?
**Answer:** c. Nonverbal communication
---
Feel free to ask if you need any more assistance!
There are no human answers yet. A form for humans to post answers is coming very soon!