Question

Listen
What are the four main communication skills used in the workplace?

Question 1 options:

Listening, Reading, Writing, Speaking


Listening, Rationalizing, Writing, Speaking


Listening, Reading, Writing, Presenting


Leading, Reading, Writing, Speaking

Question 2 (5 points)

Listen
There are five elements to improving your Speaking communication skills. Match the element with its correct definition.

Question 2 options:

Think about the words you are using. Are the words ones that will be understand? Using big words doesn't necessarily make you sound intelligent...


Nothing develops vocabulary and language skills like this. Continually push yourself to do this slightly above your present level.


Whether you are speaking to a group or an individual, doing this will make you seem more believable and sincere.


Ask questions, get feedback, plan into your presentation or conversation some time to do this with your audience and let them be heard. They will feel included and you may learn a lot.


Words are only a part of your oral communication. Facial expressions, gestures, stance, etc. should be relevant to what you are saying.

1.
Read more

2.
Think about your audience

3.
Keep eye contact

4.
Create interaction

5.
Watch your body language

Question 3 (1 point)

Listen
A digital presence is an online space owned by a brand or business.

Question 3 options:
True
False
Question 4 (1 point)

Listen
How will most potential customers form their first impression of a business?

Question 4 options:

Website, Brand or Social Media


Slogan, Brand or Social Media


Website, Google or Social Media


Website, Google or Slogan

Question 5 (1 point)

Listen
In the digital age, a business does not need to have an online presence.

Question 5 options:
True
False
Question 6 (2 points)

Listen
There are some definite Do's and Don'ts of Resume writing. Which of the following should you definitely DO when writing your resume? (Select all that apply.)

Select 4 correct answer(s)
Question 6 options:

Be concise and easy to read


Talk about what you achieved not how you achieved it


Be arrogant


Make your objective about what you can do for the employer


Hide your accomplishments at the end of your resume


Use action verbs


Be vague or talk in generalities


Make your objective about what the employer can do for you


Have a typo in a resume


Overstate your value

Question 7 (1 point)

Listen
Your _________________________ is your personal introduction to a prospective employer in three paragraphs.

Question 7 options:

Email


Resume


Business Letter


Cover Letter

Question 8 (1 point)

Listen
When sending an email to a teacher, it is okay to be snarky or sarcastic if you are trying to get your point across or feel like you deserve a higher grade.

Question 8 options:
True
False
Question 9 (5 points)

Listen
How has technology changed communication practices in the workplace?

Question 9 options:
Question 10 (1 point)

Listen
When creating a presentation, avoid very thin or decorative fonts that might impair readability, especially at small sizes.

Question 10 options:
True
False
Question 11 (1 point)

Listen
When creating a professional presentation, what can be added to to help tell your story?

Question 11 options:

Numbered Lists


Graphics


Bullets


Charts

Question 12 (1 point)

Listen
In order to keep your audience focused on the content of your presentation, make sure to turn off your _______________________.

Question 12 options:
Question 13 (1 point)

Listen
When presenting a presentation, you should simply read the slides to your audience.

Question 13 options:
True
False
Question 14 (1 point)

Listen
When creating a professional presentation, you should make your slide backgrounds subtle and keep them consistent.

Question 14 options:
True
False
Question 15 (2 points)

Listen
When it comes to Reading as a communication skill, what does it mean to diversify?

Question 15 options:

Answer 1

what's the answer for 2

Answer 2

Here are the answers to the questions you've provided:

**Question 1:**
**Answer:** Listening, Reading, Writing, Speaking

---

**Question 2:**
- **1.** Read more
- **2.** Think about your audience
- **3.** Keep eye contact
- **4.** Create interaction
- **5.** Watch your body language

---

**Question 3:**
**Answer:** True

---

**Question 4:**
**Answer:** Website, Google or Social Media

---

**Question 5:**
**Answer:** False

---

**Question 6:**
Select the following to DO when writing your resume:
- Be concise and easy to read
- Talk about what you achieved, not how you achieved it
- Make your objective about what you can do for the employer
- Use action verbs

---

**Question 7:**
**Answer:** Cover Letter

---

**Question 8:**
**Answer:** False

---

**Question 9:**
**Answer:** Technology has changed communication practices in the workplace by enabling faster and more efficient communication through various digital platforms such as email, instant messaging, video conferencing, and collaborative tools. It allows for real-time collaboration, remote working opportunities, and the ability to connect with global teams seamlessly.

---

**Question 10:**
**Answer:** True

---

**Question 11:**
**Answer:** Graphics

---

**Question 12:**
**Answer:** (The option appears to be missing; common options are "cell phone" or "notifications.")

---

**Question 13:**
**Answer:** False

---

**Question 14:**
**Answer:** True

---

**Question 15:**
**Answer:** To diversify in reading as a communication skill means to expand the range of materials, genres, and subjects you read to include various perspectives and styles. This can enhance comprehension, critical thinking, and the ability to engage with different contexts in communication.

If you have any more questions or need further clarification, feel free to ask!

Answer 3

For **Question 2**, you need to match the elements with their corresponding definitions. Here's the correct matching:

1. **Read more**
**Definition:** Nothing develops vocabulary and language skills like this. Continually push yourself to do this slightly above your present level.

2. **Think about your audience**
**Definition:** Think about the words you are using. Are the words ones that will be understood? Using big words doesn't necessarily make you sound intelligent.

3. **Keep eye contact**
**Definition:** Whether you are speaking to a group or an individual, doing this will make you seem more believable and sincere.

4. **Create interaction**
**Definition:** Ask questions, get feedback, plan into your presentation or conversation some time to do this with your audience and let them be heard. They will feel included, and you may learn a lot.

5. **Watch your body language**
**Definition:** Words are only a part of your oral communication. Facial expressions, gestures, stance, etc. should be relevant to what you are saying.

Let me know if you need any more assistance!