NYPD crisis negotiation teams are responsible for responding to and deescalating tons of dangerous situations every year. In order to negotiate the best outcome for everyone involved, they must be persuasive but not pushy. Which of the following strategies would you NOT want to use during a negotiation?

Question

(1 point)
Responses

Build rapport with the other party.

Build rapport with the other party.

Encourage the other party to talk.

Encourage the other party to talk.

Use active listening.

Use active listening.

Give an ultimatum.

Answer 1

The strategy you would NOT want to use during a negotiation is:

Give an ultimatum.

Ultimatums can create defensiveness, escalate tensions, and lead to conflict rather than cooperation, which is contrary to the goals of effective negotiation, particularly in crisis situations.