Jedida's work can be evaluated step by step:
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Step 1: \( x^2 - 96 = 4x \) She correctly moved \( 4x \) to the left side by adding \( 4x \) to both sides: \[ x^2 - 4x - 96 = 0 \] (Note: Here, it should have been \( x^2 - 4x - 96 = 0 \) instead of \( x^2 + 4x - 96 = 0 \).)
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Step 2: She attempted to factor the equation: The equation should have been: \[ (x - 12)(x + 8) = 0 \] But she factored it as: \[ (x + 12)(x - 8) = 0 \] This is incorrect as the factors don't match the quadratic.
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Step 3: She applies the Zero Product Property: Since the factors from Step 2 were incorrect, solving \( x + 12 = 0 \) and \( x - 8 = 0 \) would provide the wrong roots: \[ x = -12 \quad \text{or} \quad x = 8 \] This step is thus irrelevant due to the incorrect factorization.
Based on this analysis, the first mistake occurred in Step 1, where she incorrectly added \( 4x \), leading to the wrong quadratic to factor in Step 2.
So, the correct response is:
Step 1; she added 4x to both sides instead of subtracting.