You are preparing a case study on the Cleveland Cavaliers. You use many methods of data collection in creating the case study. First, you survey all of the back office employees for the team. Then you sit down to speak with 5 of them. Which two types of data collection did you use? (2 points)

The two types of data collection you used are:

1. Surveys - This method involves gathering quantitative or qualitative data from the back office employees through structured questions.

2. Interviews - This method involves qualitative data collection through in-depth discussions with 5 of the employees, allowing for more detailed insights and personal perspectives.