A designer recently met with their client to kick off a new project. Which active-listening step should the designer attempt to take with the client before the conversation ends?

Question

(1 point)
Responses

attend closely to the client

attend closely to the client

confirm the specifications

confirm the specifications

summarize their key points

summarize their key points

encourage the client to talk

Answer 1

Before the conversation ends, the designer should summarize their key points. This step helps ensure that both the designer and the client have a mutual understanding of the discussed topics and allows for any necessary clarifications.