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A travel agency is a business or organization that assists customers in planning and booking travel arrangements. This includes services such as arranging transportation (flights, trains, car rentals), accommodations (hotels, vacation rentals), and activities (tours, excursions, events) at various destinations. Travel agencies may also offer advice on travel regulations, insurance, and itineraries, as well as provide additional services like visa assistance and travel packages.
Travel agencies can operate in various forms, including brick-and-mortar locations, online platforms, or as hybrid models. They often collaborate with airlines, hotels, tour operators, and other travel-related services to provide comprehensive options to travelers. Depending on their focus, some travel agencies may specialize in specific types of travel, such as luxury travel, adventure travel, corporate travel, or destination weddings.