Question

To: All Employees From: Human Resources Subject: Annual Reviews and Promotion.

This memo is part of our ongoing effort to be clearer about the skills necessary for promotion. After convening all department managers, the following six skills were determined to be critical. MANAGEMENT AND LEADERSHIP SKILLS. Your ability to set priorities, delegate, motivate and develop anyone working under you, and to coach them to become top performers and communicate objectives and goals. COMMUNICATION SKILLS. Your ability to get your point across, create a compelling presentation to support your goals and get buy-in for ideas, inspire others to achieve better results, and demonstrate emotional intelligence. COLLABORATION SKILLS. Your ability to value and celebrate differences, build rapport, form alliances, and negotiate effectively. CRITICAL THINKING SKILLS. Your ability to approach problem solving logically, research options, avoid biases, and focus on meaningful data to draw the right conclusions, even under pressure. FINANCE SKILLS. Your ability to weigh the monetary implications of your decisions, including the ability to build a sound budget and formulate reasonable forecasts. PROJECT MANAGEMENT SKILLS. Your ability to grasp the scope and objectives of projects, recognize the roles and responsibilities of others, use available tools to stay on track, and become an effective member of a cross-functional team.

Based on this list, what types of training might Human Resources decide to offer?

A. How to create budgets
B. Written communication skills
C. Methods for motivating workers
D. All of the above

Answer 1

D. All of the above

Human Resources might decide to offer training in all of these areas to help employees develop the critical skills identified for promotion. This would include training on creating budgets (finance skills), written communication skills (communication skills), and methods for motivating workers (management and leadership skills), among others.