Question

In a large sample of customer accounts, a utility company determined that the average number of days between when a bill was sent out and when the payment was made is 25 with a standard deviation of 4 days. Assume the data to be approximately bell-shaped.

a) Estimate the percentage of bills for which payment was made in greater than 33 days.

Answers

GPT-4o mini
To solve this problem, we can use the properties of a normal distribution since the data is assumed to be approximately bell-shaped (normally distributed).

Given:
- Mean (μ) = 25 days
- Standard deviation (σ) = 4 days

We want to find the percentage of bills for which payment was made in greater than 33 days.

1. First, we need to compute the z-score for 33 days. The z-score is calculated using the formula:

\[
z = \frac{(X - \mu)}{\sigma}
\]

where:
- \(X\) is the value we are interested in (33 days),
- \(\mu\) is the mean (25 days),
- \(\sigma\) is the standard deviation (4 days).

Substituting in the values:

\[
z = \frac{(33 - 25)}{4} = \frac{8}{4} = 2
\]

2. Now, we can use the z-score to find the corresponding percentage in the standard normal distribution table (or by using a calculator or software that provides cumulative probabilities).

The z-score of 2 corresponds to the cumulative probability of about 0.9772 (or 97.72%). This means that approximately 97.72% of the payments are made in 33 days or less.

3. To find the percentage of bills for which payment was made in **greater** than 33 days, we subtract this value from 100%:

\[
P(X > 33) = 1 - P(X < 33)
\]
\[
P(X > 33) = 1 - 0.9772 = 0.0228
\]

4. Finally, convert this probability to a percentage:

\[
P(X > 33) \times 100 = 0.0228 \times 100 = 2.28\%
\]

So, approximately **2.28%** of the bills are paid in greater than 33 days.
(b) Estimate the percentage of bills for which payment was made in less than 21 days.
GPT-4o mini
To find the percentage of bills for which payment was made in less than 21 days, we will again use the z-score formula and the properties of the normal distribution.

Given:
- Mean (μ) = 25 days
- Standard deviation (σ) = 4 days

We want to find the z-score for 21 days.

1. **Calculate the z-score** using the formula:

\[
z = \frac{(X - \mu)}{\sigma}
\]

where:
- \(X\) = 21 days,
- \(\mu\) = 25 days,
- \(\sigma\) = 4 days.

Substituting the values into the formula:

\[
z = \frac{(21 - 25)}{4} = \frac{-4}{4} = -1
\]

2. **Find the cumulative probability associated with the z-score** of -1. Using the standard normal distribution table or a calculator, we can find that:

The cumulative probability for \(z = -1\) is approximately \(0.1587\). This means that about 15.87% of bills were paid in less than 21 days.

3. **Convert to percentage:**

\[
P(X < 21) \approx 0.1587 \times 100 = 15.87\%
\]

Thus, approximately **15.87%** of the bills are paid in less than 21 days.
(c) Estimate the percentage of bills for which payment was made between 17 and 25 days.
GPT-4o mini
To find the percentage of bills for which payment was made between 17 and 25 days, we will calculate the z-scores for both 17 days and 25 days, and then find the cumulative probabilities associated with these z-scores.

### Step 1: Calculate the z-scores

Given:
- Mean (μ) = 25 days
- Standard deviation (σ) = 4 days

**For 17 days:**

\[
z_{17} = \frac{(17 - 25)}{4} = \frac{-8}{4} = -2
\]

**For 25 days:**

\[
z_{25} = \frac{(25 - 25)}{4} = \frac{0}{4} = 0
\]

### Step 2: Find cumulative probabilities

Using the standard normal distribution table or appropriate calculator:

1. **Cumulative probability for \( z = -2\):**
- \( P(Z < -2) \approx 0.0228 \) (about 2.28%).

2. **Cumulative probability for \( z = 0\):**
- \( P(Z < 0) = 0.5 \) (since 0 is the mean, the area to the left of z = 0 is 50%).

### Step 3: Find the probability of payment between 17 and 25 days

To find the probability of payments made between 17 and 25 days, we subtract the cumulative probability of \(z = -2\) from that of \(z = 0\):

\[
P(17 < X < 25) = P(Z < 0) - P(Z < -2)
\]
\[
P(17 < X < 25) = 0.5 - 0.0228 = 0.4772
\]

### Step 4: Convert the probability to a percentage

\[
P(17 < X < 25) \times 100 = 0.4772 \times 100 = 47.72\%
\]

Thus, approximately **47.72%** of the bills are paid between 17 and 25 days.