Question
How do I raise a complaint in PhonePe?How do I raise a complaint in PhonePe? customer you can also call on PhonePe helpline number ( 0912-2613-090- ),(Language: Hindi. How do I raise a complaint in PhonePe? customer you can also call on PhonePe helpline number ( 0912-2613-090- ),(Language: Hindi.
Answers
GPT-4o mini
To raise a complaint in PhonePe, you can follow these steps:
### Using the PhonePe App:
1. **Open the PhonePe app** on your mobile device.
2. **Go to 'Help'**: You can find this option usually in the main menu or by tapping on your profile icon.
3. **Select the relevant category**: Choose the category that best fits your issue (e.g., payments, transactions, account issues, etc.).
4. **Follow the prompts**: You may be asked to describe your issue or select from a list of common problems.
5. **Chat with support**: PhonePe offers a chat option where you can communicate directly with a customer support representative if necessary.
6. **Submit your complaint**: If your issue isn't resolved through chat or guidelines, you might see an option to submit a formal complaint.
### Calling Customer Support:
- You can also contact PhonePe's customer support directly by calling their helpline number: **0912-2613-090**. The language of support may vary, and you mentioned Hindi as an option.
### Additional Options:
- **Email Support**: You can also try emailing their support at [[email protected]](mailto:[email protected]) for assistance.
- **Website**: Visit the PhonePe official website for more information and additional customer support options.
By following these steps, you should be able to successfully raise a complaint with PhonePe.
### Using the PhonePe App:
1. **Open the PhonePe app** on your mobile device.
2. **Go to 'Help'**: You can find this option usually in the main menu or by tapping on your profile icon.
3. **Select the relevant category**: Choose the category that best fits your issue (e.g., payments, transactions, account issues, etc.).
4. **Follow the prompts**: You may be asked to describe your issue or select from a list of common problems.
5. **Chat with support**: PhonePe offers a chat option where you can communicate directly with a customer support representative if necessary.
6. **Submit your complaint**: If your issue isn't resolved through chat or guidelines, you might see an option to submit a formal complaint.
### Calling Customer Support:
- You can also contact PhonePe's customer support directly by calling their helpline number: **0912-2613-090**. The language of support may vary, and you mentioned Hindi as an option.
### Additional Options:
- **Email Support**: You can also try emailing their support at [[email protected]](mailto:[email protected]) for assistance.
- **Website**: Visit the PhonePe official website for more information and additional customer support options.
By following these steps, you should be able to successfully raise a complaint with PhonePe.