Question
What should you do before ending your interaction with a customer?
Summarize what the issue was and what the resolution was
Advise your customers when their bill is due
Discuss the upcoming basketball playoffs
None of the above
Summarize what the issue was and what the resolution was
Advise your customers when their bill is due
Discuss the upcoming basketball playoffs
None of the above
Answers
GPT-4o mini
Before ending your interaction with a customer, the best practice is to **summarize what the issue was and what the resolution was**. This ensures that the customer is clear on what has been addressed and any next steps, which can enhance their satisfaction and understanding of the situation.