Jennifer helped Matthew identify his poor etiquette by completing a one-on-one evaluation with him. This approach would allow for direct feedback and guidance tailored to his specific behavior, which is often more effective than general assessments or public critiques.
What did Jennifer do that helped Matthew identify his poor etiquette?
Assigned him to a peer monitor
Listened to his recorded calls
Played his recording in front of the entire office
Completed a one-on-one evaluation with him
1 answer