Question
What did Jennifer do that helped Matthew identify his poor etiquette?
Assigned him to a peer monitor
Listened to his recorded calls
Played his recording in front of the entire office
Completed a one-on-one evaluation with him
Assigned him to a peer monitor
Listened to his recorded calls
Played his recording in front of the entire office
Completed a one-on-one evaluation with him
Answers
GPT-4o mini
Jennifer helped Matthew identify his poor etiquette by **completing a one-on-one evaluation with him**. This approach would allow for direct feedback and guidance tailored to his specific behavior, which is often more effective than general assessments or public critiques.