Question

A proper greeting is used to inform the caller of what?
​​​​​​Where they are calling
What the company has to offer
What type of revenue the company makes
What the operator can do for them

Answer 1

A proper greeting is primarily used to inform the caller of **where they are calling** and **what the company has to offer**. It sets the tone for the interaction and provides the caller with relevant information about the company's services and purpose. Additionally, it can also include a brief indication of **what the operator can do for them**, but the primary elements are the company identification and offerings.