Question

Read the following review.

This phone is terrible. I've only had the phone for a
month and already the battery is dying. The phone
only lasts for about 5 hours before it needs to be
plugged in and the charger takes forever. I called
customer service and had to wait on hold for over an
hour. Then the representative was rude and
unhelpful. Today, the screen stopped working. This
phone has been a huge hassle and a waste of money.

In a RARE response, identify the words and phrases that give this passage a negative tone. Explain how those words create the negative tone of the passage.
no symbols and 8th grade answer

Answer 1

The review has several words and phrases that create a negative tone. Some of these include:

1. "terrible" - This word clearly shows strong disapproval and dissatisfaction with the phone.
2. "dying" - This suggests that the phone's battery life is very poor, making it sound even worse.
3. "only lasts for about 5 hours" - This highlights the short battery life and implies frustration.
4. "needs to be plugged in" - This phrase indicates inconvenience and annoyance.
5. "takes forever" - This shows impatience and disappointment with the charging speed.
6. "wait on hold for over an hour" - This expresses frustration with the customer service experience.
7. "rude and unhelpful" - These words describe the customer service representative negatively, increasing the feeling of being treated poorly.
8. "stopped working" - This shows a complete failure of the phone, which adds to the dissatisfaction.
9. "huge hassle" - This phrase conveys the idea that dealing with the phone has been troublesome.
10. "waste of money" - This strongly indicates regret and dissatisfaction, suggesting that the product did not meet expectations.

Together, these words and phrases create a tone of frustration, disappointment, and anger, emphasizing the reviewer’s negative experience with the phone and the company’s service.