I have known people who aren’t able to afford the internet or who don’t know how to use new technologies, just like Janice in the scenario. I’ve also known people like Mandy who are addicted to their devices. This makes them lose focus on school, work, family, or friendships. I made a mistake in this part of the simulation because I said I would send an article about online addiction. Now I know that it would be better to just talk to her.

Question

I never thought about calling the library to help people who need to build digital literacy skills. I might ask if my local library needs any volunteers since I learned that helping others would be good experience for my resume. Also, I’ll recommend that anyone like Ellen, who doesn’t have a passcode or lock screen for her phone, should get one. Otherwise, people like Sean can access their accounts and personal information easily.

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Answer 1

I've encountered individuals who struggle to afford internet access or who lack the skills to navigate new technologies, similar to Janice in the scenario. On the other hand, I've also seen people like Mandy become overly reliant on their devices, which often leads them to neglect important aspects of their lives, including school, work, family, and friendships. I realize now that I misstepped by suggesting I would send an article on online addiction; it would have been more effective to have a direct conversation with her instead.

Additionally, I never considered reaching out to the library to assist those aiming to improve their digital literacy. I think I will inquire about volunteering opportunities at my local library since I've learned that helping others can also enhance my resume. Furthermore, I plan to advise individuals like Ellen, who do not have a passcode or lock screen on their phones, to set one up. This simple precaution can help protect their accounts and personal information from unauthorized access, as seen with people like Sean.