How does the author structure the last three paragraphs to shape the idea that combining Al with human workers results in better customer service?

(1 point)
• The author uses details to explain how Al works.
• The author narrates a personal story to illustrate the problems with
• The author identifies the main problems with Al and then explains
a solution.
• The author uses sequence to outline steps to use Al effectively.

1 answer

To effectively answer your question about how the author structures the last three paragraphs to shape the idea that combining AI with human workers results in better customer service, I would say:

The author identifies the main problems with AI and then explains a solution.

This structure helps clarify the limitations of AI in customer service contexts and subsequently suggests that integrating human workers can address those limitations, leading to improved customer service outcomes. It emphasizes the collaborative potential between AI technology and human interaction.