Use the text to answer the question.

Which ideas about AI are developed by the author in “How AI Can Help Businesses Provide Customer
Service”? Select the two correct answers.
(1 point)
Employees value AI’s ability to deal
with straightforward tasks.
Customers still prefer interacting
with humans rather than AI.
AI is improving the ability to meet
consumer needs.
AI has taken over human
operations in many industries.
Companies are rushing to AI for its
potential to reduce costs.

1 answer

The two correct answers based on the text "How AI Can Help Businesses Provide Customer Service" are:

  1. Employees value AI’s ability to deal with straightforward tasks.
  2. AI is improving the ability to meet consumer needs.