Artificial intelligence (AI) is changing the way nearly every industry operates. For businesses, it is especially useful in providing customer service. AI has been on the scene for a while now, and it is common for people to interact with AI for customer assistance. The benefits are hard to discredit: AI tools have bolstered customer service, improving the process for meeting consumer needs. Use the text to answer the question.Which sentence in paragraph 1 of “How AI Can Help Businesses Provide Customer Service” directly states a central idea?(1 point)ResponsesSentence 2Sentence 2Sentence 1Sentence 1Sentence 4Sentence 4Sentence 3

1 answer

The sentence that directly states a central idea in paragraph 1 is Sentence 1: "Artificial intelligence (AI) is changing the way nearly every industry operates." This sentence highlights the overall impact of AI across various sectors, including customer service.