Question

You are talking to someone who is responding defensively. What can you do to encourage civil discourse? Choose the two best answers.(1 point)%0D%0AResponses%0D%0A%0D%0AFind a point of agreement between you.%0D%0AFind a point of agreement between you.%0D%0A%0D%0AInvite someone else to speak.%0D%0AInvite someone else to speak.%0D%0A%0D%0AAsk them to let you finish before they speak.%0D%0AAsk them to let you finish before they speak.%0D%0A%0D%0AAsk thoughtful questions about their point of view.%0D%0AAsk thoughtful questions about their point of view.%0D%0A%0D%0ACheck in by asking them their thoughts.

Answer 1

To encourage civil discourse with someone who is responding defensively, the two best responses are:

1. Find a point of agreement between you. - This helps to create a foundation of commonality, reducing defensiveness and fostering a more collaborative conversation.

2. Ask thoughtful questions about their point of view. - This shows that you are genuinely interested in understanding their perspective, which can help to reduce defensiveness and promote a more open dialogue.