Question
IBT A - U2L1 - Communication in the Workplace - Quiz
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Question
Customer service is only a company's ability to supply a customer's needs.
Responses
True
True
False
Answers
GPT-4o mini
The correct answer is **False**.
Customer service encompasses more than just a company's ability to supply a customer's needs; it includes the entire experience a customer has with a company, including communication, support, and the quality of service provided before, during, and after a purchase.
Customer service encompasses more than just a company's ability to supply a customer's needs; it includes the entire experience a customer has with a company, including communication, support, and the quality of service provided before, during, and after a purchase.