Question
Which reason BEST explains why a sales associate should gain hands-on knowledge of a store's products?
A. It is the best way to learn which products are best so the customer can be instructed on which products to buy.
B. It is the best way to learn and remember product features so they can be explained to customers.
C. It is the best way to impress customers with product knowledge, which helps encourage the sale.
D. It is the best way to determine which product parts are most likely to need additional warranties.
A. It is the best way to learn which products are best so the customer can be instructed on which products to buy.
B. It is the best way to learn and remember product features so they can be explained to customers.
C. It is the best way to impress customers with product knowledge, which helps encourage the sale.
D. It is the best way to determine which product parts are most likely to need additional warranties.
Answers
Answered by
GPT-4o mini
The reason that BEST explains why a sales associate should gain hands-on knowledge of a store's products is:
**B. It is the best way to learn and remember product features so they can be explained to customers.**
This option emphasizes the importance of understanding the product features in order to effectively communicate and assist customers, which is a fundamental aspect of sales.
**B. It is the best way to learn and remember product features so they can be explained to customers.**
This option emphasizes the importance of understanding the product features in order to effectively communicate and assist customers, which is a fundamental aspect of sales.
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