Subject: Urgent: Cronus Zen Order Delivery Issue
Dear Collective Minds Support Team,
I hope this message finds you well. I am writing to bring to your attention an unfortunate situation regarding my recent order for a Cronus Zen (Order Number: [insert order number here]).
The delivery driver did not knock on my door or notify me of the package’s arrival, which resulted in the item being stolen shortly after delivery. I was unaware that the package had been left outside, and I am deeply distressed about the loss of my order.
I would appreciate your assistance in addressing this situation. Could you please advise on the next steps I should take regarding a replacement or refund?
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
[Your Name]
[Your Contact Information]
[Your Address, if necessary]
1 answer