What is active listening?

Sure! Here are the answers to your questions:

1. **What is active listening?**
- Active listening is the practice of fully focusing on, understanding, and responding to a speaker. It involves not just hearing the words, but also comprehending the message and remembering key points made by the speaker.

2. **What is a claim?**
- A claim is a statement or assertion that is made in an argument. It reflects the speaker's position or belief about a particular issue and is often presented as being correct or valid.

3. **What is a counterclaim?**
- A counterclaim is an argument that opposes or refutes another claim. It presents an alternative perspective or challenges the validity of the original claim.

4. **What do we call the facts, documentation, or testimony used to strengthen a claim?**
- Evidence.

5. **What do verbal clues include?**
- Verbal clues include tone of voice, choice of words, and the structure of what is being said that can provide insight into the speaker’s emotions or intentions.

6. **What do non-verbal cues include?**
- Non-verbal cues include body language, facial expressions, gestures, posture, and eye contact that can convey feelings or attitudes without using words.

7. **Discussions are about _______________ instead of _______________. Discussion participants will hopefully reach a _______________.**
- Discussions are about **collaboration** instead of **argumentation**. Discussion participants will hopefully reach a **consensus**.

8. **Collegial discussions are usually _______________ and _______________.**
- Collegial discussions are usually **respectful** and **constructive**.

9. **Questions in a collegial discussion should relate to a ________________________________________.**
- Questions in a collegial discussion should relate to a **shared topic of interest or concern**.

10. **What is empathy?**
- Empathy is the ability to understand and share the feelings, experiences, or perspectives of another person. It involves putting oneself in someone else’s shoes and recognizing their emotional experience.

11. **What do open-ended questions require?**
- Open-ended questions require a thoughtful, detailed response rather than a simple yes or no answer.

12. **What is an example of an open-ended question?**
- "What are your thoughts on the changes we discussed?"

13. **What does it mean to justify a claim?**
- To justify a claim means to provide valid reasoning, evidence, or support to explain why the claim is true or should be accepted.

14. **What are diverse perspectives?**
- Diverse perspectives refer to the different viewpoints, experiences, backgrounds, and opinions that individuals bring to a discussion or situation.

15. **Disagreement gives us a chance to _______________ ideas where we may have been unclear.**
- Disagreement gives us a chance to **clarify** ideas where we may have been unclear.

16. **What does it mean to verify your viewpoints?**
- To verify your viewpoints means to check and confirm that your opinions or beliefs are supported by evidence, facts, or sound reasoning, ensuring their validity and reliability.