Customer Service Qualifications
- Friendly and approachable attitude
- Ability to listen and respond to customer needs
- Experience handling customer complaints with patience
- Team player with positive interpersonal skills
- Basic knowledge of products and services offered
Communication Qualifications
- Clear verbal communication skills
- Effective written communication (emails, messages)
- Ability to convey information simply and clearly
- Active listening skills to understand others
- Comfortable speaking in front of groups
Organization Qualifications
- Strong time management skills
- Ability to prioritize tasks effectively
- Keeping work area tidy and organized
- Attention to detail in completing assignments
- Experience using planners or digital tools to schedule tasks