Question
Which of the following instruction formats uses arrows, boxes, and a small amount of text to express actions, events, or decisions?
if-then table
paragraph
checklist
flowchart
if-then table
paragraph
checklist
flowchart
Answers
Answer
During which stage of the listening process would you pay close attention to the speaker’s words, actions, and body language?
taking notes
active involvement
preparation
evaluation
Answer
During which stage of the listening process would you determine how well you understood a speech?
taking notes
active involvement
preparation
evaluation
Answer
Which of the following is an example of an open-ended question?
“Do you like my paper?”
“Where could I improve my paper?”
“Was my paper funny?”
“Was my paper too long and boring?”
Answer
Which of the following is one of the six elements of all business letters?
references
closing
work experience
action items