Which of the following is not indicated in the text as a way to provide adequate levels of service to customers?

a. Ensuring that customer orders are received on time
b. Providing emergency shipments to customers
c. Developing routing schemes to minimize distances deliveries must travel
d. Providing customers with small-sized shipments
e. Minimizing the time required to process customer orders

1 answer

d. Providing customers with small-sized shipments