Yusuke comes from a culture where it is not the custom to make small talk with patients. When he begins his residency in the United States. however, several patients complain about his brusque 'bedside manner.' How might Yusuke adjust his communication in order to better accommodate the culture of his patients?
(1 point)
• He should not adjust because he is the doctor.
• He should try to ask polite questions about his patient's day.
• He should ask the patients whether they would like to have another doctor.
• He should acknowledge that the patients are talkative but explain that he is not.
1 answer
Yusuke should try to ask polite questions about his patient's day. This way, he can engage in some small talk to show empathy and build rapport with his patients, without compromising his own culture completely. This small adjustment can go a long way in improving his bedside manner and creating a positive doctor-patient relationship.