1. Delivery Driver - This job falls under the Transportation Operations pathway. Delivery drivers at UPS are responsible for delivering packages to residential and commercial locations within a designated area. They typically work in urban and suburban areas, driving company vehicles to make deliveries.
2. Package Handler - This job falls under the Warehousing and Distribution Center Operations pathway. Package handlers at UPS work in distribution centers where they sort, load, and unload packages. They work in fast-paced warehouse environments, handling packages of varying sizes and weights.
3. Customer Service Representative - This job falls under the Sales and Service pathway. Customer service representatives at UPS are responsible for assisting customers with tracking packages, scheduling pickups, and resolving issues. They typically work in call centers or designated customer service locations.
4. Operations Supervisor - This job falls under the Business, Management, and Administration pathway. Operations supervisors at UPS oversee the daily operations of distribution centers or service centers. They manage a team of employees, ensure productivity goals are met, and oversee training and development. They may work in various UPS facilities, such as distribution centers or corporate offices.
When you look out your window and see a large, brown truck parked in your driveway, with a person in a brown uniform carrying a package to your front door, do you know who it is without reading the truck’s lettering? Maybe you recognize the standard colors of UPS—a package delivery service that falls into the Transportation and Logistics Career Cluster. Do some research online to find four specific jobs at UPS. See if you can identify the career pathway that each one falls under. Then describe the location in which each professional would likely work.
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