Question

A person can respond both sensitively and critically to spoken language by doing the following:
a) Interrupt the speaker when you disagree with what they are saying.
b) Listen carefully before responding.
c) Show no emotion.
d) Ask questions.
e) Put aside personal preferences and assumptions.
3 marks

Answer 1

- b) Listen carefully before responding
- d) Ask questions
- e) Put aside personal preferences and assumptions