1. Security: The Airport Customer Relationship Management System must have robust security measures in place to protect customer data and ensure the confidentiality of sensitive information. This includes implementing encryption protocols, access control mechanisms, and regular security audits to prevent unauthorized access or data breaches.
2. Scalability: The system should be able to handle a high volume of customer data and interactions, especially during peak travel times. It should be able to scale up or down easily to accommodate fluctuations in demand without compromising performance or user experience. This would ensure that the system remains efficient and reliable as the airport grows and evolves.
Q.2.2 Propose two non-functional requirements for the Airport Customer Relationship
Management System.Write an answer for 4 marks
1 answer
1 answer