Discuss the impact that the use of internet has on business processes in an organisation. In your

The use of the internet has had a significant impact on business processes in organizations, leading to increased efficiency, improved communication, and enhanced productivity. Two organizations that exemplify this impact are Amazon and FedEx.

Amazon, one of the largest e-commerce companies in the world, has revolutionized the retail industry by leveraging the internet to streamline its business processes. The company's online platform allows customers to browse and buy products from the comfort of their own homes, leading to increased sales and revenue. Additionally, Amazon utilizes advanced data analytics and artificial intelligence algorithms to personalize product recommendations and optimize their supply chain management. This level of automation and efficiency would not be possible without the use of the internet.

FedEx, a global courier and delivery services company, has also benefited significantly from the use of the internet in its business processes. The company's online tracking system allows customers to monitor the status of their shipments in real-time, improving transparency and customer satisfaction. Additionally, FedEx has implemented digital payment systems and electronic invoicing, reducing the time and resources required for traditional paper-based transactions. The internet has enabled FedEx to streamline its operations and provide faster, more reliable service to its customers.

Overall, the use of the internet in business processes has had a transformative impact on organizations such as Amazon and FedEx, leading to increased efficiency, improved communication, and enhanced productivity. By leveraging digital technologies and online platforms, companies can better meet customer demands, streamline operations, and stay competitive in today's rapidly evolving business landscape.