Question
How do you send your customer a follow-up email in IEP?
Place the steps in order
(To rearrange, hold and drag the tiles)
From the Template dropdown, select Case wrap-up.
Edit, personalize, and add instructions and resources or links to the message.
Select Send Email.
Select Send message.
Place the steps in order
(To rearrange, hold and drag the tiles)
From the Template dropdown, select Case wrap-up.
Edit, personalize, and add instructions and resources or links to the message.
Select Send Email.
Select Send message.
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