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Question

http://www.jiskha.com/display.cgi?id=1187291359

http://www.jiskha.com/display.cgi?id=1187305311

Thanks.

It was not duplicate response. I wanted to ask whether I write persuasive letter, bad news letter, or request letter for those instructions?

If you are writing from the customer's point of view to the company, you'd probably be writing a request letter. If you're writing from the company's point of view, you'd probably be writing a persuasive letter.

=)