COMPONENTS OF LISTENING

Answer 1

When you type in all-caps, two things happen:
**it's harder to read, and
**it's the online equivalent to SHOUTING.

Please just type in regular mode, not with the Caps Lock feature turned on. Thanks.

http://www.google.com/search?hl=en&q=components+of+listening&aq=f&oq=&aqi=g3

Answer 2

Here is another article that might help, especially when listening to problems of others.

http://www.members.cox.net/dagershaw/lol/Listener.htm

I hope this helps a little more. Thanks for asking.