A corporate software development firm has a staff of online support technicians available 24 hours a day. They advertise that one of the advantages of using their company is that the ratio of accounts-to-support technicians is 5:1.

Question

A corporate software development firm has a staff of online support technicians available 24 hours a day. They advertise that one of the advantages of using their company is that the ratio of accounts-to-support technicians is 5:1.

This year they have eight technicians on staff and each technician is fully saturated with accounts.

a.

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1 answer
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Answer 1

sherri answered
16 years ago

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