a) The type of violence experienced by the employee should be clearly identified. This could be physical violence, such as assault or battery, verbal violence, including harassment or threats, or psychological violence, such as bullying or intimidation.
b) The incident should be reported through a formal and confidential reporting mechanism. This could be a dedicated email address, a hotline, or an online form. It is important to ensure that the reporting process is accessible to all employees and that they feel comfortable coming forward. It is crucial to emphasize that the employee will not face any retaliation for reporting the incident.
c) To effectively address and prevent workplace violence, the company should implement several measures:
1. Develop a comprehensive policy: The company should establish a clear and concise policy against workplace violence. This policy should clearly define what constitutes violence, outline reporting procedures, and clearly state the consequences for engaging in violent behavior.
2. Raise awareness and provide training: The company should conduct regular training sessions to educate all employees about workplace violence, its different forms, how to recognize warning signs, and how to respond appropriately. This training should also provide guidance on conflict resolution and effective communication.
3. Improve security measures: Conduct a security assessment to identify potential vulnerabilities within the workplace. Implement security measures such as installing CCTV cameras, improving access control systems, and implementing panic buttons or emergency alarms. Additionally, consider hiring security personnel or implementing visitor management protocols.
4. Enhance employee support systems: Establish confidential channels for employees to seek emotional support and assistance. Provide access to counseling services or an employee assistance program, where trained professionals can help employees cope with the trauma they may have experienced.
5. Foster a positive work culture: Create a culture that promotes respect, inclusivity, and open communication. Encourage employees to speak up if they witness any form of violence or harassment and assure them that their concerns will be taken seriously and addressed promptly.
6. Implement a reporting and tracking system: Establish a system to track incidents of violence, including anonymous reporting if necessary. This will help identify patterns and trends, enabling the company to take proactive measures to prevent future incidents.
7. Conduct regular assessments and updates: Maintain an ongoing review of policies, procedures, and security measures related to workplace violence. Regularly communicate updates and revisions to employees to ensure they are aware of the company's commitment to addressing and preventing violence in the workplace.
By implementing these measures of control, the company can address the issue of workplace violence, establish a safer work environment, and ensure the well-being of its employees.
One of your company employees experienced violence at work. A staff meeting was called to
discuss this issue. Explain how this can be solved through control. The following questions should
be used as a guideline.
a) Explain the type of violence experienced.
b) How was it reported?
c) What measures should the company put in place to deal with this?
1 answer