Question

is using a template the best way to create a personalized announcement? For instance if i want to send announcements to 100 of my best customers and address each one individually and include 20% off on their birthdays.

Answer 1

I think a template is a good idea. They are usually designed by people who have a good sense of page layout, balance, etc.

If you use a Word template and create a client list in Excel, there's a way to use "mail merge" to add each person's name and birthdate to the announcement. For instructions for this, press the F1 key and search for <b>mail merge</b>.

Answer 2

Templates:
http://www.google.com/search?hl=en&as_q=microsoft+word+templates&as_epq=&as_oq=&as_eq=&num=10&lr=&as_filetype=&ft=i&as_sitesearch=&as_qdr=all&as_rights=&as_occt=any&cr=&as_nlo=&as_nhi=&safe=images

Mail merge:
http://www.google.com/search?hl=en&lr=&q=how+to+mail+merge+excel+word&btnG=Search