is the question (how do customers feel about the services of airlines?) testable in a scientific investigation?

Answer 1

Yes, the question "How do customers feel about the services of airlines?" can be testable in a scientific investigation. By conducting surveys or interviews with customers who have used airline services, collecting data on their opinions, experiences, and overall satisfaction, scientists can assess customers' feelings towards airline services and analyze the results quantitatively or qualitatively. This can provide valuable insights and inform airlines about areas of improvement or satisfaction in their services.