Question

Read the context and Objective

Context:



Kate has purchased a new mobile phone from Rocky Ridge Mobile Phones. The mobile phone does not work. Kate returns the phone to the store and asks for a refund, but the store refuses.



Objective:



Your objective is to conduct an inquiry about Kate’s rights and responsibilities as a consumer.





Your Task:



Develop sub-questions about the key question provided to frame an investigation about consumer rights and responsibilities.





Things to consider:



Consumer Rights, Consumer Responsibilities, Consumer Protections





What are Consumer Rights and Responsibilities?






A).






B).










C).

How do consumer rights protect individuals from unfair practices?








D).

Answer 1

E).

What are some examples of consumer responsibilities?

F). How can consumers enforce their rights if they are denied by a store?

G). What are the consequences for businesses that violate consumer rights?

H). How can consumers educate themselves about their rights and responsibilities?