Jamal's computer is able to connect to the wi-fi signal,but there is no Internet access. Which device do you think might be causing the problem and why?

1 answer

There could be multiple devices that could potentially cause the lack of internet access in Jamal's computer. Some possible devices causing the problem could be:

1. Modem or Router: A malfunctioning modem or router could be the main cause. If the internet signal is not being properly transmitted or if there is an issue with the configuration, it might prevent Jamal's computer from accessing the internet.

2. Firewall or Antivirus: Sometimes, overly strict firewall settings or antivirus software can block internet access for specific devices. If Jamal's computer has recently installed or updated its security software, it could be blocking the internet connection.

3. Network Adapter: The network adapter on Jamal's computer may have encountered a problem. The adapter could be outdated, disabled, or experiencing driver issues. In such cases, Jamal's computer can connect to the Wi-Fi network but won't be able to access the internet.

4. ISP Issues: Internet Service Provider (ISP) problems could also be the culprit in this situation. If the ISP is experiencing technical difficulties or there is an outage in the area, it would prevent any device, including Jamal's computer, from connecting to the internet.

It is essential to troubleshoot these potential causes to identify the specific device responsible for the connectivity issue.