1.3 Learner support is provided to assist learners who are unable to fully utilize their potential.
1.4 The ability to effectively listen is a skill that some counselors have naturally, while others may need to learn and practice it over time.
1.3 Learner support is given to any learners who cannot utilise his/her potential.
1.4 The listening skills applied by the counsellor come naturally and takes time to learn and practice.
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