2. Your cousin Freddy is about to start a new job as the manager of a convenience store. He knows you are taking a business course, and he asks for your advice. Tell him which managerial skill you think is most important to have and why.

Answer 1

I believe that one of the most important managerial skills for your new job as a convenience store manager is effective communication.

As a manager, you will need to communicate with your employees, customers, suppliers, and other stakeholders on a daily basis. Clear and concise communication is essential in delegating tasks, providing feedback, resolving conflicts, and building relationships with both customers and employees.

Having strong communication skills will also help you to convey company policies and procedures effectively, ensuring that everyone is on the same page and working towards the same goals. Good communication can also help to prevent misunderstandings and improve overall productivity and efficiency within the store.

In addition, being able to actively listen to your employees and customers can help to identify issues, address concerns, and make informed decisions that benefit the business.

Overall, effective communication is a crucial skill for a manager in any industry, but especially in a customer-centric role like managing a convenience store. I believe that honing your communication skills will set you up for success in your new position.