2. Using the diagram below, analyse the statement which represents the correct degree of administration and management performance.





A. Managers in the lower level of the hierarchy devotes more time to directing and controlling the performance of employees.
B. Managers who are on top of the hierarchy devote less time to administrative functions.
C. Managers in the lower level of the hierarchy devotes more time to administrative functions.
D. Managers who are on top of the hierarchy devote more time to administrative functions.
2. Identify the statement which best describes the Administration function.
A Executing function Thinking function
B Decision making Thinking function
C Directing function Policy formulation
D Technical and human skills Execution function

3. Which of the following characteristics describes Management as an art?
A. specialised knowledge
B. formal education and training
C. Social obligation
D. Performance through practice
4. Identify the best description for a Democratic Management style.

A Workers make their own decisions Delegated authority De-motivating
B Creates ‘them and us’ Slow decision making Two-way communication
C Majority decisions Motivating Mistakes or errors occur
D No two-way communication No involvement of workers Quick decisions

1 answer

  1. Analyzing the Statements on Management Performance:

    • A. Managers in the lower level of the hierarchy devote more time to directing and controlling the performance of employees.
      This statement is generally correct as lower-level managers often focus on direct oversight of staff performance, including daily operations and task management.

    • B. Managers who are on top of the hierarchy devote less time to administrative functions.
      This statement may be misleading; top managers still engage in strategic administrative functions, albeit at a different level and with a broader focus.

    • C. Managers in the lower level of the hierarchy devotes more time to administrative functions.
      This statement is typically incorrect, as lower-level managers usually concentrate more on operational tasks rather than administrative functions.

    • D. Managers who are on top of the hierarchy devote more time to administrative functions.
      This statement is valid in the context that upper management is often more engaged in high-level administrative tasks like strategy and policy-making.

    Best Statement: A. Managers in the lower level of the hierarchy devote more time to directing and controlling the performance of employees.


  1. Identifying the Statement that Best Describes the Administration Function:

    • A. Executing function – Thinking function
      Administration is more about planning and organizing, rather than solely execution.

    • B. Decision making – Thinking function
      This is relevant as administration does involve decision-making and cognitive processes.

    • C. Directing function – Policy formulation
      While directing is involved, this does not reflect the broader scope of administration.

    • D. Technical and human skills – Execution function
      Although skills are necessary, this does not define administration itself.

    Best Description: B. Decision making – Thinking function.


  1. Which Characteristics Describes Management as an Art?

    • A. Specialised knowledge
      This is often associated with both art and science but is more about technical expertise.

    • B. Formal education and training
      This leans more towards management as a science.

    • C. Social obligation
      This pertains more to the ethical aspects of management.

    • D. Performance through practice
      This best encapsulates the artistic nature of management, as it emphasizes developing skills and intuition based on experience.

    Best Characteristic: D. Performance through practice.


  1. Identifying the Best Description for a Democratic Management Style:

    • A. Workers make their own decisions – Delegated authority – De-motivating
      This is inaccurate as a democratic style usually involves managerial guidance and support.

    • B. Creates ‘them and us’ – Slow decision-making – Two-way communication
      The first part contradicts the inclusive nature of democracy in management.

    • C. Majority decisions – Motivating – Mistakes or errors occur
      This captures the essence of democratic management, emphasizing participation and collective decision-making, though "mistakes or errors occur" is somewhat vague.

    • D. No two-way communication – No involvement of workers – Quick decisions
      This describes an autocratic style instead of a democratic one.

    Best Description: C. Majority decisions – Motivating – Mistakes or errors occur.

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