Question

4. Which one of the following philosophies makes every employee a quality inspector for his or her own work?
A. Six sigma C. Kaizen B. Quality at the source D. TQM
5. According to Maslow’s theory, what happens when a need is satisfied?
A. The need disappears and won’t appear again.
B. Another higher-level need emerges that needs to be satisfied. C. The need will continue to motivate a person but not as strongly. D. The person will become motivated by more money.
6. Of the following types of organizations, which one is eligible for the Malcolm Baldrige National Quality Reward?
A. Federal government organization C. Education organization B. Local government organization D. Foreign organization
7. What type of control is based on direct, personal surveillance?
A. Behavior control C. Preliminary control
B. Output control D. Impersonal control
8. JIT is also called a _______ system because items are produced or ordered only when
they’re needed by the next stage in a production process.
A. demand push C. supply push
B. demand pull D. supply pull
9. A department manager is attempting to motivate employees by moving them from one
job to another. What is this strategy called?
A. Job enlargement C. Job rotation
B. Job enrichment D. Job justification

Answer 1

c
c
b
b
b
b-
a
b
b-
d
a
a-
d
a
c
a
c
a
d
d
I got 85% and you see the key is - meaning its wrong answer 6, 9, 12

Answer 2

1. c
2. c
3. b
4. b
5. b
6. c
7. a
8. b
9. c
10. d
11. a
12. c
13. d
14. a
15. c
16. a
17. c
18. a
19. d
20. d

I got 100%

Answer 3

Do you guys have all 20 question's so I can check my work thank you ?