1. When a manager is being a leader and a figurehead and dealing with relationships, he/she is fulfilling the following role

Question

a interpersonal b Informational

c Decision Making

2 When a manager is monitoring and disseminating information and acting as a spokesperson both inside and outside the organisation, he/she is fulfilling the following role

a Interpersonal

b Informational

c. Decision Making

3 True or False? In the decision making role the manager allocates resources, negotiates and troubleshoots

4. True or False? As a communicator the manager needs to be sensitive to culturally diverse issues by acknowledging differences and focussing on the task at hand.

5 By recognising cultural diversity and managing it sensitively, a manager will succeed in building within a team

6. Any organisation needs human, financial, physical and information

7 PLOC stands for:

a Project Management, Leadership, Organisational Skills, Control

b. Planning, Leading. Organisational Skills. Control

c. Planning, Leading, Organising and Controlling

8. True or False? The four management activities are only the responsibility of junior managers Managers higher up in the hierarchy only need to lead

9. With advance managers think through their goals and actions in

10. is the process of arranging work, authority and resources so that they in turn can achieve goals efficiently

11. True or False? Leading is a major responsibility of all managers at all organisational levels to direct and inspire the work of others

Answer 1

1. a interpersonal

2. b Informational

3. True

4. False (As a communicator, the manager needs to be sensitive to culturally diverse issues while also acknowledging differences but it doesn’t mean to focus solely on the task at hand; culturally diverse issues require a balanced approach.)

5. a cohesive and collaborative environment

6. Resources

7. c. Planning, Leading, Organising and Controlling

8. False (The four management activities are the responsibility of all managers, regardless of their position in the hierarchy.)

9. strategic levels

10. Organising

11. True