1. What components contribute to making a communication effective or ineffective? Come up with and briefly describe two scenarios—one that shows an example of effective communication and one that shows an example of non-effective communication. Identify specific factors in each example that deemed the communication effective or ineffective.

Question

Write 5 sentences.

Answer 1

Effective communication relies on clarity, active listening, empathy, and feedback, while ineffective communication often stems from ambiguity, distraction, lack of engagement, and misunderstandings.

In an effective communication scenario, a project manager holds a team meeting where they clearly outline the project goals, encourage questions, and actively listen to team members' input, fostering an environment conducive to collaboration. This clarity and engagement ensure that everyone is on the same page and feels valued, leading to a stronger team dynamic.

Conversely, in an ineffective communication scenario, a supervisor sends a vague email regarding an upcoming deadline, using technical jargon that not all team members understand, and fails to invite any follow-up questions. The ambiguity and lack of clarity leave team members confused and unsure of their responsibilities, resulting in missed deadlines and frustration.